This seems to be one of those rare places that actually understands customer service and doing honest business. I would highly recommend them based on my experience last week. We recently bought a used Honda Pilot that needed tires and an alignment because it was pulling to the right. We took it to Arndt to get it checked out and get it aligned before we got new tires, so they aligned all four wheels but said it wouldn't drive straight still until we got the new tires. We paid with a coupon and got the alignment for something like $85, which seemed fair for a 4-wheel alignment. We got the new tires a few days later, but then it seemed to be pulling to the left a bit at highway speeds, and the steering wheel was a bit crooked. We took it back to Arndt and they drove it again and rechecked the alignment and said everything was aligned correctly (and gave us a printout again to show the numbers) so it's just the nature of it that it might pull slightly to one side sometimes, which I suppose is probably true. I did ask them to try to center the steering wheel better because it seemed a bit crooked regardless, and they adjusted it and made it nearly perfect. They didn't charge anything to recheck the alignment and re-center the steering wheel. Everybody we dealt with seemed very kind, and they wanted to make sure everything was right and we were satisfied, and we are.